User Experience Analyst
vakansiya — 2024

Responsibilities:

• To identify user behavior patterns and trends using tools such as Google Analytics, Firbase and other data analytics platforms. Analyzing quantitative and qualitative data related to user behavior, feedback, and interactions, and providing insights and recommendations to improve the product’s usability and user satisfaction.
• Conducting usability tests to gather feedback from users and evaluating the effectiveness and efficiency of the product’s user interface (UI) and user interactions (UIX).
• Conducting user research, including surveys, interviews, and focus groups, to understand user behaviors, needs, and preferences, and using the findings to inform product design decisions.
• Collaborating with cross-functional teams, including product managers, designers, developers, and stakeholders, to ensure UX goals and requirements are met throughout the product development lifecycle.
• Creating and maintaining documentation, such as usability test reports, user research findings, and UX design evaluations, to track progress and share insights with team members and stakeholders.
• Keeping up-to-date with industry trends, best practices, and emerging technologies in UX design and research, and applying them to improve the product’s user experience.
• Identifying areas of improvement in the product’s user experience, and recommending and implementing changes to enhance usability, accessibility, and overall user satisfaction.
• Setting measurable goals for user engagement, conversion rates, and other key metrics and tracking progress toward achieving those goals.

Background:

• Undergraduate degree or higher;
• 1+ years of app analytics experience preferred;
• Previous experience in banking preferred.

Specific job skills:

• Strong analytical skills;
• Able to plan, conduct, and synthesize user research and usability testing;
• Familiar working with analytic tools such as Firebase, Amplitude, Google Analytics;
• Experience planning and conducting user research at various stages of the design process;
• Strong communication skills with ability to interpret data;
• Solid knowledge of agile software development; experience working in design teams in an Agile product development setting is a plus

If you want to work in a professional team with a high corporate culture and participate in the development of innovative solutions of the leading Bank of Azerbaijan using modern development tools and practices – then you should send your CV with the job title “UX Analyst” in the subject line.