Essential Job Duties and Responsibilities:
- To respond to incoming e-mail within time limit defined by the contract
- To promptly inform the customers about any changes in booking and canceled flights.
- To work with the customers to develop the most suitable routes for them.
- To discharge, replace and cancel of all types of tickets.
- To be able to work with bonus cards of the customers, to book and issue tickets and accrual of miles card bonuses.
- To comply with the confidentiality requirements about the travel routes and personal data of the customers.
- To compile report at the end of each day and register all data in 1C software.
Qualifications and Education Requirements:
- Higher education.
- Good in communications in English,Azerbaijani and Russian languages.
- 2+ years of experience as ticketing agent
- Knowledge of Galileo, Amadeus
- Highly responsible & reliable
All candidates meeting the requirements are requested to send their Application Form/CVs job@pashatravel.az / arzu.musayeva@pashatravel.az with reference “Ticketing agent” in the email subject line.
Please be advised that only shortlisted candidates (CV corresponding to all requirements) will be contacted.