Key Accountabilities:
- Manages all network servers and other network components including installation, configuration and maintenance
- Develops and maintains network security procedures. Adds, removes, and changes authorities for network users
- Ability to work with server equipment
- Ability to work with storage equipment
- Ability to work in Virtual environment (Hyper-V, VMware)
- Ability to work in Cloud infrastructure (MS Azure, MS O365)
- Ability to work with MS Exchange
- Ability to work with MS SQL
- Ability to draw network diagrams
- Network knowledge: switching L2, L3, routing
- Ability to work with IP telephony
- Ability to setup and troubleshoot S2S, P2S VPN connections
- Resolves problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, etc.) Provides answers to complex questions related to these systems
- Monitors and measures the performance of the network; reports problems to the appropriate individuals
- Researches, plans and oversees network and telephone system replacements and upgrades
- Maintains documentation of the network, telecommunications and telephone systems
- Establishes and maintains contact with vendors for support and problem resolution
- Trains users in the use of commercial, off the shelf (COTS) software and hardware
- Supervises, trains and evaluates Technical Assistants
Essential Education:
- Bachelor’s degree
- Microsoft, CopmTIA, Cisco certificates
Essential Criteria:
- A minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.
- 2+ years of Cisco/HP infrastructure configuration, operation, management, and troubleshooting experience.
- Experience with IP routing and bandwidth management
- Wireless network experience
- Proven technical expertise in desktop, network, server and peripheral device maintenance, installation and management
Desirable Criteria:
- Good interpersonal and communication skills, and the ability to effectively interface with personnel and customers at all levels
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