System administrator/BSS
vakansiya — 2024

About Us:

Aztelekom MMC is a leading telecommunications company in Azerbaijan, committed to providing cutting-edge solutions and services. We are currently seeking a dynamic and experienced System administrator/BSS to join our team.

Duties and responsibilities

• Manage and coordinate billing, charging, service configuration and management activities;
• Support and management of the necessary communication activities related to the changes;
• Manage the completion and maintenance of complex system configurations within the BSS system including issue resolution;
• Track and test new system functionality, enhancements, and bug fixes;
• Manage required proposal documents from Project Managers and enforce deadlines;
• Satisfy billing deadlines and KPIs through proper internal and external communication;
• Organize periodic review and optimization of products and services configuration;
• Establish and maintain centralized product catalog for operational products and services;
• Establish and maintain positive working relationships with related teams;
• Collaborate with other teams to resolve incidents and problems;
• Handle customer requests and resolve subscriber complaints based on agreed KPIs;
• Prepare necessary operation and maintenance documentation, troubleshooting guides;
• Prepare specialized reports and analyses.

  Skills and experience:

•  A university degree in applied math, computer science or related field;
• Minimum 5 years of experience in related area;
• Project management skills;
• Ability to communicate in professional manner, both written and verbal;
• Extensive knowledge about end to end flow of existing processes, products and services;
• Scripting (Bash, Python), Linux OS knowledge, SQL/PL-SQL;
• Customer Centricity: Analyze Issues and Solve Problems;
• Understand strategies and identify improvements;
• Transformational leadership skills.

https://qlor.me/lunt2rjj64