SPA team leader
vakansiya — 2024

Key responsibilities:

• Coordinates and performs guest arrival, departure and cashiering tasks in accordance with hotel standards;
• Greet all guests who enter the Spa in a warm and welcoming manner;
• Updates guest profiles, preferences and appointments in TNG;
• Provides individual assistance and accurate information in an effective and timely manner;
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction;
• Possesses a high degree of product knowledge for both treatments and retail;
• Stays informed of events in the resort and intuitively recommends and effectively up sells resort facilities in a personalized manner;
• Handles unexpected situations and emergencies in a composed and intelligent manner and in accordance with hotel policies and procedures;
• Quality check by asking guest’s feedback;

Requirements:

• Minimum of 3 years of a relevant experience in SPA
• High level of written and verbal business Azeri, Russian and English
• High level of social and interpersonal skills
• Highly developed organizational skills

Benefits:

• Chance of co-working with well experienced team from worldwide famous hotel brands;
• Opportunity to participate in training & development programs;
• Maximum discount opportunities at hotels & other respective properties;
• Career opportunities in different industrial enterprises under PMD Group management;
• Medical insurance;
• Duty meal;
• Shared accommodation;
• Staff shuttle bus;
• Mobile phone and corporate number;

Interested candidates are requested to submit their CV to hr@chenotpalacegabala.com by specifying the Job Title in the subject line.

Only shortlisted candidates will be contacted.

The deadline for application is October 18, 2021.