Receptionist-Administrator
vakansiya — 2024

One of our subcompanies – (Kids hair salon) is looking for Receptionist-Administrator.

Reports to: Salon Administrator

Job Description:

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival;
• Book and confirm appointments via phone and email;
• Process transactions (cash and credit cards) and issue receipts;
• Offer beverages and chat with clients who are in the waiting area;
• Welcome walk-ins, answer questions about services and schedule appointments based on availability;
• Inform clients about new services and discounts;
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards);
• Update client records with contact and billing details, appointments and services offered;
• Manage our call center;
• Maintain a tidy reception area;
• Order business cards, brochures and stationery as needed;

Skills:

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• Excellent communication on Azerbaijani and Russian languages (English is preferable)
• Knowledge of Microsoft Office programs (mainly Excel)

Interested nominees, please submit your CVs to e-mail.