Main responsibilities:
- Oversee the service of all food & beverages
- Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times
- Organizing and delivering events and functions to the required standards
- Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards
- Ensure adherence to food sanitation and safety guidelines
- Managing and motivating the teams in order to improve sales and the quality of F&B services
- Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
- Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines
- Greet and seat guests with a smile
- Resolve customer complaints or concerns
Requirements:
- Fluency in English, Azerbaijani, Russian and Turkish
- Ability to work both autonomously and as part of a team
- Ability to work well under pressure in a fast-paced environment
- Knowledge of the products, services, sector, industry and local area
- Excellent customer service skills
- Good communication skills
- Excellent organizational skills
- Strong organizational and time-management skills
- Positive and hospitable
All experienced candidates, interested in mentioned position, need to apply by this e-mail address.