Communication Coach
vakansiya — 2024

Communication Coach responsible for increasing a company’s productivity by teaching new skills to employees, helping people communicate better. Communication Coach works closely with the employees to help them see their communication gaps and get their ideas across clearly.

Job responsibilities:

• Responsible for providing training and education to employees to ensure they are equipped with the necessary skills to resolve customer requests/issues in a timely manner and meet operational metrics
• Responsible in supporting the training team by providing training facilitation support and/or administrative assistance to any assigned training class
• Continuously review training material and update obsolete concepts and processes
• Continuously work on improving facilitation skills and training methodology based on feedback and results from previous training classes
• Execute the training & coaching solutions on the areas of opportunity identified through classroom training or one on one coaching sessions.
• Should have the expertise to build training & coaching solutions to upskill our employees on skills like listening, mindfulness, patience, resilience, persuasive skill, critical thinking, assertiveness etc.

Job qualifications:

• A bachelor’s degree and relevant experience
• Excellent verbal and written communication skills
• Experience in delivering classroom / virtual training and coaching session on soft-skills
• Ability to lead and influence others.
• Should have basic excel skill and should be good at making PPTs.
• Certifications in soft skill training & instructional designing will be an advantage

Interested applicants should submit their credentials via e-mail, clearly indicating in subject line “Communication Coach”. Only shortlisted candidates will be contacted