Client Service Manager
vakansiya — 2024

Uptime Marketing Agency is looking for an Client Service Manager who will manage processes between an agency and its clients. She/He oversees the agency-client relationship, determining clients’ needs—what they’re looking to achieve short-term and long-term—and ensuring the agency delivers.

Duties and Responsibilities:

• Serve as an ambassador and project manager for clients’ campaigns to ensure deadlines are met and service level agreements are adhered to.
• Manage all project requests to ensure they are produced on time and on budget
• Create, execute and syndicate proposals to ensure they meet the client’s needs.
• Actively manage scope of work and lead stewardship of daily deliverables.
• Create, follow and update periodic status reports
• Ability to solve problematic points in terms of both client and agency agreement.
• Responsible for ensuring the effective, efficient and correct flow of communication.
• Collaborate with team members on review of strategy, design, copywriting, creative, plan and other related issues.
• Ability to think and create selling detailed and to the point presentations.
• Collect all data from the creative department and other departments and create a final presentation to be sent to the client.
• Collaborate with client representatives, other corporate departments and support established processes.
• High skill Microsoft Excel, Word & Powerpoint knowledge and practice.
• Minimal knowledge of Digital Marketing (SEO, Social Media boosting, Web site, Application, etc.) Understanding the algorithm of Digital Marketing.
• Other related duties as assigned.

Required:

• Bachelor’s degree or equivalent experience
• 3 years’ experience as Account manager/Brand manager or related position
• English and Russian languages are must.

Preferred:

• Master’s Degree in Business, Advertising, Hospitality or related field
• Four (4) years’ experience in Advertising or related field
• Experience in managing a team

Interested candidates could send emails with subject: Client Service Manager

Mənbə:jobsearch.az