Assistant Operations Manager
vakansiya — 2024

Şirkətlər üçün:

Elan sifarişi:
elan@offer.az
Reklam sifarişi:
reklam@offer.az

Experience and Qualifications Required:

  • A minimum of 5 years’ experience in operations/properties management
  • MBA master degree is preferred
  • Diploma(s) or certificate(s) in HoReCa Operations Management is a plus
  • Knowledge of local HoReCa related AR laws and practices required
  • Strong commercial acumen, preferably with hotel FO or F&B background
  • Experience in managing budgets, revenue proposals and forecasting results
  • Previous experience in a similar or equivalent role
  • Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  • Possess a good command of Azerbaijani, Russian and English and have excellent communication skills, both written and verbal
  • Accountable and resilient
  • Ability to work under pressure

Responsibilities:

  • Work in conjunction with the Director to actively manage key property issues
  • Asist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Respond to audits that are completed by the company to ensure continual improvement is achieved
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Comply and exceed hotel and company service standards
  • Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  • Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  • Hold regular briefings and communication meetings with the HOD team
  • To successfully fill this role, you must possess the following qualifications, attitude, behaivour, skills, and values that follow:

If you look forward to meeting people from around the world and join our professional team, please send us your most up-to-date Resume to dbm.hr@pmdhospitality.az

(Don’t forget email subject “Assistant Operations Manager))

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