Assistant Operations Manager
vakansiya — 2024

Experience and Qualifications Required:

• A minimum of 5 years’ experience in operations/properties management
• MBA master degree is preferred
• Diploma(s) or certificate(s) in HoReCa Operations Management is a plus
• Knowledge of local HoReCa related AR laws and practices required
• Strong commercial acumen, preferably with hotel FO or F&B background
• Experience in managing budgets, revenue proposals and forecasting results
• Previous experience in a similar or equivalent role
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
• Possess a good command of Azerbaijani, Russian and English and have excellent communication skills, both written and verbal
• Accountable and resilient
• Ability to work under pressure

Responsibilities:

• Work in conjunction with the Director to actively manage key property issues
• Asist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company service standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
• Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the HOD team
• To successfully fill this role, you must possess the following qualifications, attitude, behaivour, skills, and values that follow:

If you look forward to meeting people from around the world and join our professional team, please send us your most up-to-date Resume to dbm.hr@pmdhospitality.az

(Don’t forget email subject “Assistant Operations Manager))