Stadium Ticketing Coordinator
vakansiya — 2024

Key responsibilities:

• Collaborate closely with LOS Venue Ticketing Manager
• Main contact for stadium counterparts
• Liaise between ticketing staff, the host city, the stadium operators and the football clubs involved in the stadium operations
• Conduct training of the stadium volunteers
• Prepare the documentation used for the training of the stadium volunteers
• Monitor the activity of the volunteers and report any issue to the LOS Volunteer Manager
• Ensure proper implementation of the ticketing operations within the stadium including seat checks, signage, preparation of ticketing stadium locations
• Implement mobile ticketing operations as required
• Implement match day operations in accordance with the ticketing operations plan
• Supervise match day stadium preparations
• Staff planning for match day stadium operations
• Support with safety and security, spectators and access control services
• Troubleshoot ticketing-related problems as they arise
• Provide customer service for ticketing matters at the venue if required
• Daily report to the LOS Venue Ticketing Manager
• Prepare report post-tournament

Must have requirements

• Experience of 1-2 years in stadium operations
• Full professional proficiency in English (both oral and written)
• Organized, accuracy and resistant to stress, team player
• Good team management and communication skills
• Available to work on the weekends and outside the office hours

Additional requirements

• University degree
• Experience in major international sports event or stadium operations as a plus
• Communication proficiency in the local language of the venue considered as a big asset, good knowledge of other languages is a plus

If your candidacy meets the above requirements, please send your CV to hr@baku2020.az, indicating the name of the position.